Shipping policy

Delivery Information

Where we deliver

We currently deliver to addresses in the United Kingdom only.

Delivery costs

• Standard delivery: free on orders of £50 or more, £4.99 on orders under £50.
• Any other delivery options and their costs are shown at checkout.

Processing and dispatch

Orders are usually processed within 1 working day. Orders placed after 12pm, or at weekends and on bank holidays, start processing the next working day.

Delivery times

Estimated delivery times are shown at checkout and start from the day your order is dispatched. They are estimates, not guarantees. Courier delays, bad weather and other events outside our control can occasionally affect them.

Tracking

When your order ships, we'll email you a shipping confirmation with your tracking number and link, where the delivery method supports tracking. Tracking updates can take a little while to appear.

Changes and problems

We can't change an order once it's in transit. If your parcel is lost, arrives damaged or is significantly delayed, contact us and we'll sort it out with the courier for you.